Effective Date: 24th January 2025
Welcome to shop.vividorigins.com. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.
Information We Collect
- Personal Information:
- Name, email address, billing and shipping addresses, phone number, and payment details.
- Account credentials if you create an account on our website.
- Non-Personal Information:
- IP address, browser type, device information, and browsing behavior on our site.
- Cookies and similar technologies to enhance your experience.
- Personal Information:
How We Use Your Information
- Order Fulfillment: To process and deliver your orders, including digital and physical products.
- Customer Support: To respond to inquiries, requests, or complaints.
- Marketing: To send you promotional offers and updates about new products (with your consent).
- Analytics: To improve our website, products, and services based on user behavior.
- Legal Compliance: To comply with applicable laws and regulations.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Payment processors, shipping companies, and other partners who assist in order fulfillment.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
Data Security
We implement secure measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes encryption, secure servers, and regular monitoring.
Your Rights
- Access and Correction: Request access to your personal data and correct inaccuracies.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Marketing Preferences: Opt-out of receiving promotional communications.
- Data Portability: Request a copy of your personal data in a commonly used format.
For any queries or concerns, do contact us.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.